Friday, May 3, 2019

Consumer behaviour of Latvian outbound tourists Essay

Consumer behaviour of Latvian outbound tourists - analyse Example34 The relation between the number of trips organized by the agency on an online political platform 36 The contain of the reasons of using a traditional travel agency 37 APPENDIX 44 Data Requirements Table for Travelers Questionnaires 44 Data Requirements Table for Managers Questionnaires 45 The relationship between the Objectives and the Research Questions 45 Introduction The tourism sector is one of the dynamic aspects of the economy of a given country. The rapid emergence of the tourism industry however, is associated with the development of the Internet and its serviceability. This leads to low budget of airlines tickets to potential clients, irrespective of their geographical spot around the globe (Mayr & Zins, 2009). In response to the development, the tourism industry has created various major reservation systems that be available for the clients in their accommodation and plans in regards to their trips ( Kracht & Wang, 2012). Through online databases, clients are able to book their tickets, hotel rooms, tour cars and new(prenominal) facilities offered within the tourism industry (Grandos, Kauffman, & King, 2008). This however, has a direct impact towards the efficiency of tourism activities, since tourism is pendant on various factors of the consumers behavior (Kaze, Skapars, & Sceulovs, 2011). Creation of new information resources, significantly affect the general form of the old organizational system deployed in the back days (Mayr & Zins, 2009). Not only inwrought factors that lick the decision-making process, but also the accessibility of existing scattering channels and other external factors.(Cox, Burgess, Sellitto, & Buultjens, 2009). In the tourism sector, customer satisfaction is an important facet, and when there is absence of even a single online distribution database, an impeccable disadvantage within the country prevails. This however, adversely affects the touris m industry at large. In addition, providing inexpensive services in booking accommodation and transport affairs (online agencies) would attract high numbers of tourists as far as efficiency facet is concerned (Kracht & Wang, 2012). Competition has led many companies within tourism sectors venture their business in line to online system management. Moreover, there are more than 15 tourism companies in Latvian that have been offering services to outbound and inbound tourist (Vasilyeva, 2013). However, these companies decided to avail online systems that could see them reduce the running costs hence providing efficiency as far as the douse of time in considered. These companies have developed their own websites with up-to-date reliable information, which plays a vital authority in retaining their customers as well as meeting their needs in time (Kanchanawong, Charungkon, & Poonoi, 2012). Rationale for the study The main aim to this study is to establish the Consumer Behavior of Latv ian outbound tourists towards the online and offline travel booking method, which has triggered the influence of efficiency in terms of time management. In the old system of

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